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You are responsible for the engagement of the employees you directly manage.
• You work closely with the Training Coaches KYC, Training Specialists, Project Leads and other Team leads and Managers of KYC Operations NL. In addition, you maintain contacts with colleagues from other departments within KYC Operations NL.
• In this position you report directly to the Manager CDD Natural Persons Training Location KYC Operations NL. With your talents Naturally you are analytical, process-based, customer-oriented and you have the ability to change.
As a leader you are decisive, decisive as well as a real team builder and motivator. It is precisely these characteristics that make you a good Teamlead KYC, certainly in combination with Must have:
• A completed university or hbo education, preferably in the financial-economic or legal field.
• At least 1 year of experience in operational management and (substantive) coaching of a team in a result-oriented environment.
• At least 1 year of concrete experience in conducting CDD research in the field of Natural Persons. This substantive CDD experience may also have been gained in the role of Compliance Officer or Auditor.
• Knowledge of the Wwft and sanctions legislation.
• Knowledge of analysis techniques in relation to assessing transactions, customer activities and signals.
• Knowledge of primary banking processes, products and systems.
• Good command of Dutch language in word and writing. Nice to have:
• It is an advantage if you have a Lean certification (min. Greenbelt) in your possession and are able to apply the Lean principles in practice.
