Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are an equal opportunity employer and we are committed to building a diverse team that feels that they are valued in the workplace. If you’re looking at our page and you do not identify yourself, don’t be discouraged to apply. You can help make our company even better. We do not discriminate on the basis of race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself. We strongly believe diversity makes for more successful teams.
Hubbers are doers, makers, and hackers.
At Hubs, we empower engineers to create revolutionary products. Manufacturing is notoriously challenging for companies big and small. We’re changing that by making reliable manufacturing methods instantly available to engineers all over the world through our online platform.
If you’re looking for a tech scale-up in Amsterdam there are a few to choose from, but none quite with our story. Over the past 8 years, we’ve built the world’s largest distributed manufacturing network and have built the easiest-to-use product for ordering custom parts. We help the companies you know and love to build a better future, from humble startups to big names like Audi, HP, and NASA. Some parts we’ve produced are floating in space right now.
Due to growth and expansion,we are looking for a Partner Support Specialist in Amsterdam, with strong written and verbal Chinese language skills.
In this role, you will oversee the fulfilment of orders from some of the biggest companies in the world. To be successful, you need to be highly organized, time-efficient, and not afraid to get your hands dirty. In return, you’ll get acquainted with the wonders of engineering and online manufacturing all while being surrounded by awesome co-workers eager to share their knowledge.
Sound like you? Hit “Apply” above!
What you’ll do:
Use critical thinking to resolve discrepancies between the Manufacturing Partner and the customer
Ensure smooth communication and organisation to proactively ensure on time lead times
Concisely evaluate late orders and assign liabilities and penalties
Use excellent communication and cultural understanding to build relationships with the Manufacturing Partner
Contribute and present to weekly metric meeting within the team
Identify and manage personal projects within the company
What it takes:
A well organised individual and an excellent communicator
A background in engineering
Excellent computer literacy, with the ability to learn quickly
Self starter and ability to take responsibility
An ownership mindset – you stick with an issue until it’s solved
A people person with a knack for problem-solving
Open to feedback; works well in a multidisciplinary team and keen to learn from others
Strong written and verbal Chinese language skills
We offer a competitive salary plus a bonus incentive
A unique culture that cares about its employees and has built a place where people belong
Everyone has the opportunity to make an impact from day one, in a high-paced culture to accelerate our growth as we scale!
Our Hybrid policy is flexible with most employees working 1-2 days in the office per week
You’ll join a diverse, international team of 200+ people from (40+ nationalities) growing to 300+ in the next 12-18 months
Everyone’s a student and teacher with our Career Development Plan, Learning platform, Tech Talks, Hackathons, Tech and Product demos, and Innovation Sprints
Get access to use our global manufacturing network for your own projects
Free access to Headspace meditation app and Mental-Health Support with OpenUp
Stay fit and sign up to ClassPass and join colleagues who run, climb, cross fit
In-house chef (50% vegetarian) and Dog-friendly office
Incredible office views in the Houthavens, Amsterdam
Our recruiter will have a quick chat to make sure the role is what you think it is, learn more about you and your career ambitions, and cover our interview process and next steps
Then we’ll schedule a chat with the hiring manager to learn more about how we do things, a deeper dive into the role itself and exciting challenges
After that you will be asked to complete a short take-home assignment
Finally, you’ll have a talk with one of our team members and two of our cultural ambassadors
Hubs (formerly 3D Hubs) is an online platform for custom part manufacturing, providing access to a global network of manufacturing services, including CNC machining, 3D printing, injection molding, and sheet metal fabrication. Founded in Amsterdam in 2013, Hubs has since produced 7 million parts and was acquired for $280M by Protolabs in January 2021. Hubs continue to operate as an independent company aimed at further unlocking the massive distributed manufacturing opportunity together with Protolabs.