Founded by British makeup artist, Charlotte Tilbury MBE, in 2013, Charlotte Tilbury Beauty revolutionised the face of the global beauty industry by de-coding makeup application for every person, at any age, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty, continues to break records across countries, channels, and categories.
What the job does:
Location North EU – candidate needs to be based in Ireland, Netherlands or Germany with the ability to travel frequently across these regions, UK, Austria & Nordics.
The Regional Sales & Operations Manager role is responsible for leading a region of defined Field Sales & Operations teams to deliver the regional sales performance and strategy. They will be instrumental in driving profitability and sustainability and ensuring that we provide consistent magical customer experience across the regional retail estate. The Regional Sales & Ops Manager will demonstrate inspirational leadership and commercial acumen; consistently striving for retail excellence, delivering against profit objectives, and evolving retail practices and tools whilst championing the Charlotte Tilbury Beauty culture. They will strive to exceed in all Key Performance Indicators including: footfall and conversion, average transaction value, store presentation standards, customer experience, data capture, social advocacy and eNPS scores both in the air and on the ground.
Role Accountabilities:
Commercial Leadership of the Region
High Performance Working; Field & Operations
Development and Execution of Retail Strategy
Effective Cost Optimisation
Reporting Relationships
Requirements
Benefits